At casino.ph, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine data privacy law.
Six core commitments that define how casino.ph handles your personal information.
Every piece of data transmitted between your device and casino.ph is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal information are never sent in plain text.
casino.ph will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and improve your casino.ph experience.
casino.ph processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject are fully respected.
casino.ph collects only the personal data that is strictly necessary to provide our services, comply with PAGCOR regulations, and meet our anti-money laundering obligations. We do not collect data beyond what is required.
As a casino.ph player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
casino.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure to meet regulatory obligations.
This Privacy Policy applies to all personal data collected by casino.ph through the casino.ph website, mobile platform, customer support channels, and any other casino.ph service. By registering a casino.ph account or using any casino.ph service, you acknowledge that you have read and understood this Privacy Policy.
casino.ph operates under Philippine law. This Privacy Policy is governed by the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission. If you are accessing casino.ph from outside the Philippines, please be aware that your data will be processed in accordance with Philippine law.
casino.ph ("casino.ph," "we," "us," or "our") is an online gaming platform operated for players in the Philippines. casino.ph is the data controller responsible for the personal data collected through the casino.ph website and associated services. For the purposes of the Philippine Data Privacy Act of 2012, casino.ph determines the purposes and means of processing your personal data.
casino.ph operates in compliance with PAGCOR regulations and Philippine anti-money laundering laws, both of which impose specific data collection and retention obligations that inform our data processing practices.
When you create a casino.ph account, we collect the following information:
To comply with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), casino.ph is required to verify the identity of all players before processing withdrawals. KYC data may include:
casino.ph collects transaction data related to your deposits and withdrawals, including payment method details (GCash number, PayMaya number, bank account details), transaction amounts in Philippine Peso (PHP), transaction timestamps, and transaction reference numbers. casino.ph does not store full credit or debit card numbers on its servers.
casino.ph records your gaming activity on the Platform, including games played, wager amounts, win/loss outcomes, session durations, and bonus usage. This data is used to operate the Platform, resolve disputes, detect fraud, and comply with regulatory reporting obligations.
When you access casino.ph, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and Platform optimization.
If you contact casino.ph customer support via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
casino.ph collects personal data through the following means:
casino.ph uses your personal data for the following purposes:
casino.ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, casino.ph processes your personal data on the following legal bases:
casino.ph does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom casino.ph shares personal data are required to process that data in accordance with applicable Philippine data privacy law and casino.ph's data processing requirements.
Cookies are small text files placed on your device when you visit a website. casino.ph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyze usage patterns.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the casino.ph Platform. Detailed cookie settings are available in your casino.ph account preferences.
casino.ph implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While casino.ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, casino.ph will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
casino.ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, casino.ph will securely delete or anonymize your personal data in accordance with its data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by casino.ph:
To exercise any of these rights, please contact the casino.ph Data Protection Officer using the contact details in Section 14. casino.ph will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
casino.ph is strictly an adults-only platform. You must be at least twenty-one (21) years of age to register for and use casino.ph, in accordance with Philippine law governing casino-style gambling. casino.ph does not knowingly collect personal data from individuals under the age of 21.
If casino.ph becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the associated personal data, and report the matter to PAGCOR as required. If you believe that a minor has registered a casino.ph account, please contact our support team immediately.
casino.ph is primarily operated for players in the Philippines and processes personal data within the Philippines where possible. In some cases, personal data may be transferred to and processed by third-party service providers located outside the Philippines, including KYC verification providers and IT infrastructure providers.
Where such international transfers occur, casino.ph ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012. casino.ph will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your consent or establishing another lawful basis for the transfer.
casino.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, casino.ph will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision to this Privacy Policy is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the casino.ph Platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy.
casino.ph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the casino.ph DPO through the following channels:
casino.ph aims to respond to all privacy-related inquiries within fifteen (15) business days. For complex data subject requests, casino.ph may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with casino.ph's response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Now that you know how casino.ph protects your data, enjoy our full range of games with complete peace of mind. Register today and experience secure, fair, and exciting online gaming built for Filipino players. Must be 21 years or older.